At V7 FIT, we strive to ensure our customers are satisfied with their purchases. If you’re not completely happy with your burner or drainer product, we’re here to help.

Return Eligibility

You may return products within 30 days of receiving your order, provided that the items are:

How to Initiate a Return

To start the return process, please contact our customer service team at info@v7-fit.com with your order number and reason for return. We will provide further instructions and a return shipping label if applicable.

Refunds

Once we receive and inspect the returned product, we will notify you via email. If the return is approved, a refund will be issued to your original payment method within 7-10 business days. Please note that shipping fees are non-refundable.

Exchanges

If you wish to exchange your item for a different product, please follow the return process and place a new order.

Damaged or Defective Items

If you receive a damaged or defective product, please notify us within 7 days of delivery. We will arrange a replacement or full refund at no extra cost to you.

For any additional questions or concerns, don’t hesitate to reach out to us at v7-fit.com.